Caxton FX

Frequently asked questions

Got a question about any of our currency services?

Click on the relevant link below for the answers.
Still can't find what you're looking for? Give us a call on 0845 658 2223.

 

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For general Currency Card questions, please click here.

 
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For our 'top four' most frequent Currency Card questions, please click here.

 
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For international payment questions, please click here.

 

 
Want to know our opening times? Please click here.

Question about your currency card?

Need an answer quickly?

  1. PIN problems?
  2. Can’t load your card?
  3. Locked out of your
    account?
  4. Transaction
    queries?

Read our handy checklist.

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euro
EUR:
1.1580
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euro
USD:
1.4900
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Daily rate updates are available
on Facebook
and Twitter @CaxtonFXcard

Media room and press

Visit our media room for the latest on:

  • Foreign exchange
  • Currency/Economic issues
  • Prepaid currency cards
  • Entrepreneurial and SME-related issues
More about Caxton FX foreign exchange specialists

Follow Caxton FX's currency analyst

caxtonFx twitter image
@AngelaBurch please call our Cards Team for a refund on 0845 222 2639
caxtonFx twitter image
Soft weekly US employment figures weaken the #dollar today, #Fed minutes next Wednesday will be fascinating on future of #QE3
caxtonFx twitter image
@jirkadus Hi, the status codes are not stated on the website, please call and we will explain, for eg. PR: Processed, PA: Paid Away

 Follow @Caxton FX on Twitter

Follow @CaxtonFXCards

caxtonFx twitter image
@AngelaBurch please call our Cards Team for a refund on 0845 222 2639
caxtonFx twitter image
Soft weekly US employment figures weaken the #dollar today, #Fed minutes next Wednesday will be fascinating on future of #QE3
caxtonFx twitter image
@jirkadus Hi, the status codes are not stated on the website, please call and we will explain, for eg. PR: Processed, PA: Paid Away

Follow @CaxtonFXCards on Twitter