Currency card customers
You can contact us from Monday - Friday, 08:00hrs - 19:00hrs and
Saturday - Sunday 09:00hrs - 17:00hrs (UK time).
Outside these hours, we can only deal with issues relating to lost and stolen cards. However - you can load online or by SMS at any time. To find out how click here.
We've provided answers to your common questions here.
If you still need to get in touch, please feel free to contact us using the details below.
Tel: 0845 222 2639
Outside UK: +44 (0) 20 7201 0526
Fax: 0845 052 9354
Email: info@caxtonfxcard.com
Online payment customers
Helpdesk open: Monday - Friday 08:00hrs - 18:00hrs (UK time)
24-hour access at www.caxtonfx.com/online-payments
Tel: 0845 658 2223
Outside UK: +44 (0) 20 7201 0518
Fax: 0845 052 9353
Email: info@caxtonfx.com
Large international transfers and currency services customers
Our trading hours are: Monday - Friday 08:00hrs - 18:00hrs (UK time)
Tel: 0845 658 2223
Outside UK: +44 (0) 20 7201 0518
Fax: 0845 052 9353
Email: info@caxtonfx.com
Postal Address:
Caxton FX, Portland House, Bressenden Place, London SW1E 5BH
Calls may be monitored or recorded for training and security purposes.