Journey Latin America is the UK’s number one specialist tour operator to Latin America. With tailor made holidays, journeys and packages throughout Central and South America, Journey Latin America found themselves with a constant requirement for US dollars for their tour leaders. Bo Lennartson, Finance Director, was previously relying on prepaid solutions for his employee’s travel expenses. Along with charges for international use, Bo found himself let down by a poor level of customer service, at which point he approached Caxton FX.

“One thing that attracted me to using the Caxton FX currency cards was their excellent level of customer service. We saw they had won numerous awards, and in the time we have been using them we have found this to be exactly as described.”

Along with dedicated Account Managers to handle the day to day running of the account, Caxton FX also provides insight into currency markets, further providing guidance on any currency purchases required.

“As opposed to constantly funding the currency cards whenever a tour leader required, Caxton FX suggested that hedging part of Journey Latin America’s travel expense requirement may be worthwhile, therefore reducing any risk of depreciation in the GBP/USD market when coming to load the cards."

“Being able to hedge part of my expense exposure was crucial when it comes to managing our currency risk and also being able to achieve the same rate constantly. As we have seen the market depreciate almost 10 cents since we hedged, this proved to be a highly successful decision.”