- Doctor that speaks your language (or a translator if a multilingual doctor isn’t available)
- An ambulance to take you to hospital if necessary
- The best available hospital that is most appropriate for your needs
- Pay directly all the costs for the hospital, doctors and medicines at the time of your treatment, so you don’t have to
Purchase Caxton Plus for £160.
Caxton Plus combines an exclusive range of travel benefits including comprehensive global family travel insurance covering you and your family, currently on offer for £160.
* You can cover you and your family (of 4) for as little as 44p per day, when you purchase our annual Caxton Plus insurance.
Order your card and add Caxton Plus, or to see what is covered view the full policy terms and conditions below.
For existing customers, log into your account to find out more.
My running takes me to all sorts of places and the Caxton card has made it so easy for me. With the Caxton Plus, I had peace of mind that my family and I could travel safely and not have to worry, so we could get on with the sightseeing, running and having fun!Susie Chan, Caxton Life Adventurer
If you need medical assistance while you’re travelling overseas, no matter what it is or how trivial, International SOS will have it covered.
Depending on what assistance you require, they will arrange it all for you:
Caxton Plus FAQs
What is Caxton Plus?
Caxton Plus is a comprehensive global insurance product that combines an exclusive range of travel benefits only available for our Caxton cardholders. Underwritten by certain underwriters at Lloyd's of London and supported by International SOS, Caxton Plus is designed to give you the confidence that you are covered, wherever you are in the world. There are many unique elements of this offering: security advice you can access over the phone before you travel, 24/7 communication, and on the ground global support including emergency medical and emergency card replacement.
How do I apply?
You can apply for Caxton Plus by logging into your account on the website and purchase it in the same way you top up your Caxton card. Caxton Plus is exclusively available to Caxton Cardholders.
What happens next?
Once your payment has been processed, you’ll be covered immediately for all of the benefits and travel insurance. You’ll receive a confirmation email from us and we’ll send you a welcome pack outlining the key features and benefits, along with a card to keep with you that contains all of the numbers you need.
Do I need a Caxton Multi-Currency Card to get Caxton Plus?
Yes, Caxton Plus is exclusively available to Caxton Cardholders.
Is my family covered by Caxton Plus?
Yes, your family is covered if they are travelling with you and reside with you, or are under 24 years and in full time education.
How do I get the Certificate of Insurance and full terms and conditions?
The Certificate of Insurance is accessible for you to download from the Caxton website or your Caxton account page. It contains all of the travel insurance and medical cover details.
What does the travel insurance cover?
Comprehensive medical and travel cover for trips of up to 90 days; includes personal accident and liability, legal, lost money and baggage, trip cancellation, winter sports including full ski-pack cover, plus much more.
Emergency medical, evacuation and repatriation expenses
If you sustain an injury or illness while you’re away, or if you have a serious medical condition, Caxton Plus covers transport to the nearest hospital, and if necessary repatriation to your country of residence.
Medical travel assistance
Caxton Plus entitles you to an economy class ticket for you and your family to be repatriated if necessary, as a result of injury or illness, subject to prior approval.
If you accidentally forget or lose your travel documents, including your passports, you’re covered for replacement and all reasonable costs incurred to replace them, up to £1,000.
International SOS provide information by telephone about your destination before you travel, for such things as: inoculations, travel visas, general advice and security assessments on the destinations you’re looking to travel to.
Who is International SOS?
International SOS is the world’s leading medical and travel security assistance company; they provide travel services to Caxton Plus.
Who covers me for the insurance element of Caxton Plus?
The insurance element of Caxton Plus is underwritten by a syndicate of A+ rated underwriters at Lloyd's of London led by Tokio Marine Kiln.
What does the winter sports benefit cover?
If you’re unable to ski through illness, injury or adverse weather conditions, we’ll cover you for up to £500. Caxton Plus will cover you for the costs if, due to piste closure, you have to travel to another area and the additional cost of the lift passes.
What does winter sports equipment benefit cover?
Caxton Plus covers your ski equipment if it is lost, stolen or damaged while you’re away, up to £2,500, and we’ll cover any hired equipment up to £500, provided you haven’t left your kit unattended in a public space.
Avalanche cover included?
Yes, you’re covered for travel and accommodation costs if you are prevented from arriving or leaving your ski resort for more than 12 hours, due to avalanche.
Service provider referrals
Caxton Plus will provide you with the contact details for medical or legal service providers, including physicians, dentists, lawyers, legal practitioners, interpreters, hospitals and other relevant persons. Please note that unless the cost of the services are covered in your Caxton Plus membership you may have to cover the cost, International SOS will be able to advise.
If you require hospitalisation, International SOS will monitor your medical condition during and after hospitalisation, until you regain your normal state of health.
Medicine and medics will come to you
In the event of an emergency, where you can’t be assessed by telephone, can’t be moved, and local medical treatment isn’t available, International SOS will send a medic and any necessary medicine or medical supplies to your location.
What medical expenses am I covered for?
You’re covered if you incur medical expenses while you’re travelling up to a maximum of £2,000,000.
Translation and travel support
We can arrange for a translator, mobile medical equipment and a medical escort, as part of the emergency evacuation and repatriation support. A relative can also be flown out to assist as required.
Depending on your particular situation, the cost of the services invoked by International SOS will be covered up to the Caxton Plus policy limits; including, for example physicians, dentists, lawyers, legal practitioners, interpreters, hospitals and other relevant persons. International SOS will advise should the cost of any of the service proposed not be covered.
Hospital daily benefit
If you are hospitalised while you’re travelling, Caxton Plus entitles you to £35 per day, up to a maximum of 30 days.
Personal liability cover
If you’re involved in an incident while you’re travelling, and you are liable for damage or accidental loss, Caxton Plus covers you for up to £1,000,000.
If your travel is delayed by more than 4 hours, you’re covered for £45 per hour up to a maximum of £540.
Loss or delay of baggage
Caxton Plus covers you for theft, damage or accidental loss of your baggage up to £2,000. If your baggage is delayed by more than 4 hours, you’re covered for £40 per hour up to a maximum of £480.
Loss of money
Caxton Plus covers you for theft or accidental loss up to £500.
Who is eligible to apply for Caxton Plus?
To be eligible for Caxton Plus you must be a Caxton Cardholder, between the ages of 13 – 75. Cover is provided for family members who are travelling with the Caxton Plus account holder and resident at the same address; dependents under 24 years in full time education are also covered if they have a different residential address. For full Terms & Conditions see the Certificate of Insurance.
How much does Caxton Plus cost?
The full price of Caxton Plus is £160 per year.
How long does Caxton Plus cover me for?
Caxton Plus runs for 12 months, from the date you purchased it. We will remind you by email at month 11 to remind you your Caxton Plus is expiring.
Do you cover any pre-existing medical conditions?
No, pre-existing medical conditions and any claim resulting from such a condition cannot be covered.
How can I cancel Caxton Plus?
You have 14 days to cancel Caxton Plus from the date you purchased it.
What are the numbers I need to call?
For emergencies while you’re away call International SOS on +44 208 762 8293, they’re open 24/7.
For claims when you’re back call Broadspire on +32 2 725 9680 during UK office hours 9am – 5pm, or email us at; email@example.com
To speak with Caxton Customer Services for your account queries,
You can contact us from:
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 17:00
Outside these hours, we can only deal with issues relating to lost and stolen cards.
24-hour access online please log in to select your account
UK Number Card Customers
Tel: 0333 123 1812 UK time
Outside UK Card Customers
Tel: +44 207 201 0526
Terms and Conditions
Apply for your card today and select Caxton Plus when loading your Card
- Use worldwide
- Great rates
- 0% commission
- No overseas ATM fees
- Delivered in 3 - 5 days