Protecting your privacy and your security

Our Privacy & Cookie Policy provides details on how we use personal data that we collect about you; how we share that information and the steps we take to protect your information. Please read below for further details.

1. Privacy policy

"Personal Data" is any personal information which relates to a living individual who can be identified from that data. We will not collect any Personal Data unless you have chosen to provide it to us. You agree that the Personal Data which you supply to us will be true, complete and accurate in all respects, and you agree to notify us immediately of any changes to that Data. We will deal with your Personal Data in compliance with the Data Protection Act (1998). Please note this applies only to Caxton FX Limited and subsidiary companies, not to other companies or organisations’ websites to which we link. Caxton FX is not responsible for the content, or the privacy practices employed by other sites.

How do we use the Personal Data collected?

We will collect and process Personal Data for the purposes of providing our foreign exchange services to you and the other purposes mentioned below. Personal Data may also be processed by other organisations on our behalf for the purpose of providing Caxton FX services to you. The use of information will remain under the control of Caxton FX at all times. It may be necessary for your Personal Information to be processed outside the European Union.

Once you are a registered client, we will hold Personal Information relating to the transactions you enter into with us. We may disclose Personal Information to a party to the transaction, but only to assist your transaction, subject to your approval.

We may send letters and e-mail messages to you about new products and services which we consider may be of interest to you. When you call us we may monitor or record your calls to confirm your instructions or for training purposes. To correct or view your Personal Data, you can write to us at Portland House, Bressenden Place, London SW1E 5BH. A fee may be payable for viewing Personal Information.

Sharing Information

We may disclose necessary Personal Data, acting in good faith if we believe such action is necessary, for example:

  • To service providers for the purpose of opening, operating and servicing your account.
  • To conform with a legal requirement or a request from authorities with which we will fully cooperate with
  • To protect and defend our rights or property
  • To enforce our Terms and Conditions, or to act to protect the interests of our registered customers or others.

2. Cookies Policy

Why are cookies essential to how customers use the Caxton FX website?

This website, along with the vast majority of other major websites, uses cookies. Cookies are small harmless files that are transferred to your computer's hard disk when you access a website. They are designed to:

  • Make your current and future visits to our website as user-friendly as possible
  • To enable us (where appropriate) to tailor the content to fit your needs
  • To prevent fraudulent activity and to measure the overall patterns of website usage
  • To track how visitors reach our site and the path they take through it to help us improve our service to you
  • To understand how our advertising campaigns and promotions within the website are working to improve our site design, offers and promotions.

For example, we use Google Analytics, a popular web analytics service provided by Google, which uses cookies to help us analyse how users use the site. Please note that none of the cookies used on our website collects personally identifiable information about you.

Why you should keep cookies switched on

We would like you to keep cookies active on your computer during your visits to our website because, without cookies enabled, we cannot guarantee that the website, and your experience whilst visiting it, is as we intend it to be.

How does Caxton FX use cookies?

At Caxton FX, we use two types of cookie on this website:

  • Session cookies - These are temporary cookies, which only exist in the period during which you access the website (or, more strictly, until you close the browser after accessing the website). Each time you revisit the website; these cookies will be stored and then removed when you close your browser. Session cookies help the Caxton FX website remember what you chose on the previous page, therefore avoiding your having to re-enter information. On our website, these cookies do not contain personal information and cannot be used to identify you.
  • Third party cookies - As well as using cookies from our advertising and affiliate partners, we may also embed external content from other third party websites within our website. These include sites such as Facebook and Twitter, whose cookie usage policy you can view on their own websites.

How to control and delete cookies

If you wish to restrict or block the cookies which are set by us, you can do so by editing your browser settings. The ‘Help’ function within your browser should tell you how to do so.

  • For further information on how to delete cookies on your browser, visit www.aboutcookies.org
  • For further information on how to delete cookies on the browser of your mobile device, you will need to refer to your handset manual.
  • For further information on Caxton FX's security and privacy measures, please read our Terms and Conditions.