Home or abroad - we're with you! Introducing Caxton Red

Wherever you are in the world, Caxton Red is the only account you’ll need. For only £5 a month, you get awesome exchange rates, no FX mark-up and reward points on UK spend. Plus nifty little extras like bill splitting, discounted travel insurance and purchase protection - what’s not to love! 

Become a member

  • Earn reward points
    on UK spend

  • Free to use at
    home or abroad

  • Free ATM
    withdrawals*

  • Awesome exchange rates
    no fees, no markups

  • Split bills and transfer
    money between friends

See, live, share

It’s the account that let’s you explore the world your way. Keep an eye on your finances from the comfort of your beachfront hammock, top-up your account and block your card in an instant. And what’s more, with zero transaction fees and free overseas ATM withdrawals* your savings will stack up. So go on - do something special. 

Download our app on the apple app sore Download our app on the google app store

Benefits of becoming a member

For as little as £5 a month, or £55 a year upfront, in addition to awesome exchange rates with no fees or FX mark-ups, you get all these benefits too. Start your membership now with just a few clicks.

Earn reward points
on UK spend

Earn reward points
on UK spend

Every pound you spend in the UK on your Caxton Red card will earn you 1 currency reward point. You can trade in your reward points for one of Caxton’s 14 currencies, at a rate of 100 points to £1 worth of currency. You can’t exchange your points for pounds, and you need to trade at least 100 points and load a minimum of £10 to exchange them. Cash withdrawals from ATMs do not contribute towards your reward points.

Awesome exchange rates
– no fees, no mark-ups

Awesome exchange rates
– no fees, no mark-ups

You’ll get the Mastercard exchange rate on any currency that you load onto your Card, add to your international payments account, or when you spend in a different currency abroad, and it’s automatically converted from pounds. That means no rate mark-up, no commission and no fees on your foreign currency from us.

Free to use at
home or abroad

Free to use at
home or abroad

You won’t pay any transaction fees for using your Caxton Red card, whether in the UK or when overseas. With chip and PIN security, and contactless payments, your Caxton Red card is the cheapest, safest and easiest way to spend both at home and abroad.

Free ATM
withdrawals*

Free ATM
withdrawals*

Caxton won’t charge you any fees for making ATM withdrawals whether in the UK or when overseas. You can withdraw up to £300 total, in up to two withdrawals every 24hrs. Some ATMs may charge their own fees for use.

Split bills and transfer
money between friends

Split bills and transfer
money between friends

Caxton Red makes it easy for you to transfer money to other Red members, directly within the app. Just scan your friend’s unique barcode, set an amount in any currency and then hit send. You can even put in the total of the bill and it will calculate exactly how much the split is.

Exchange up to £25k
a year with no charges

Exchange up to £25k
a year with no charges

Whether you want to add currency into your account while the rates are good, or make a next-day international payment, you can exchange a total value of £25,000 a year with no commission or mark-up fees. You can hold a maximum of £12,000 worth of currency in your account at any one time.

Next day overseas
payments**

Next day overseas
payments**

You can make international payments that will be received overseas within 24 hours, up to 2 payments of £5000 each per day. Each international payment will incur a £5 fee, and must be made in one of the following currencies; EUR, AED, AUD, CAD, CNY, CZK, DKK, GBP, HKD, HUF, INR, ILS, JPY, KWD, MXN, MAD, NZD, NOK, OMR, PLN, SAR, SGD, ZAR, SEK, CHF, THB, TRY, USD. If you need to make a payment in excess of £5000 in one day, you can contact Caxton Support to discuss alternate options.

Shop safely with
purchase protection

Shop safely with
purchase protection

Not offered on any other prepaid card, purchase protection on Caxton Red, protects you against theft or damage of items purchased with your Caxton Red card. You can claim up to £1,500 per item, to a maximum of £5,000 per year. See Terms & Conditions for more details. Now you can shop online with peace of mind.

Free Buy Back
Guarantee

Free Buy Back
Guarantee

Add a free Buy Back Guarantee when you load currency, and we’ll buy back your unused currency at the same rate you bought it for. Don’t worry if the currency goes up in value though, you can also choose to sell back your currency at the current market rate if that’s better.

Free additional card

Free additional card

Whether you want a spare card to keep as a back-up, or want to provide a card to family member or friend to share the currency you’ve loaded, Caxton Red gives you an additional card completely free. Additional card holders must be at least 13 years of age. You can have up to 5 additional cards on your Caxton Red account, at a charge of £5 per card after your second card.

50% Discount on Caxton Plus
incl. annual travel insurance

50% Discount on Caxton Plus
incl. annual travel insurance

Caxton Plus provides you with a year of comprehensive, defaqto 5 star rated travel insurance, and access to 24 hour global travel assistance from International SOS. With Red membership, you get 50% off the RRP of Caxton Plus across both Traveller and Family options.

Multiple travel extras

Multiple travel extras

Through your Caxton Red account get direct access to book at range of travel extras direct from the app or inside your account, so if your looking for airport car parking or lounge passes, you are in the right place.

Get rewards for
referring your friends

Get rewards for
referring your friends

Share your love of Caxton Red with your friends and family, and we’ll reward you and your chosen one. For everyone who successfully signs up to Caxton Red on your recommendation, we’ll put £10 in your account, and in theirs too! Sign up to as many as 50 friends a year if you want. Just share your unique code or link, which you can find when logged into your account.

Event cancellation cover

Event cancellation cover

Don’t worry about splurging on that next gig, play or festival, purchase your tickets with your Caxton Red card and you’re covered against the cancelation of your favourite events. That means if you can’t make it due to travel disruption, injury or sickness, you can claim back up to £100 per ticket. See Terms & Conditions for more details.

Become a member

Save with Caxton red

How much could you save with Caxton Red? Here's your potential annual savings:

  • £10 - Reward points in currency of your choice
  • £30 - Friend referrals (x3)
  • £49.50 - Caxton Plus travel insurance & benefits discount
  • £14.97 - Buy Back Guarantees (3 x £4.99)
  • £105.92 - Avg. Saving vs using your bank debit card abroad***

Annual savings - £210.39

Annual Membership cost - £55.00

TOTAL ANNUAL SAVINGS WITH CAXTON RED

£155.39

Frequently Asked Questions
How do I load and use my Caxton Red card?

The Red account currency card works just like a regular Caxton Card. You can load money onto the card online or by using the Caxton mobile app from a personal UK debit card in the primary cardholder's name and registered at their address. The currency must be one of Caxton’s pre-loadable currencies listed below. Once loaded, funds will normally be available within minutes.

  • GBP GB Great British Pound
  • EUR Euro
  • USD US Dollar
  • AUD Australian Dollar
  • CAD Canadian Dollar
  • NZD New Zealand Dollar
  • HKD Hong Kong Dollar
  • CHF Swiss Franc
  • DKK Danish Krone
  • NOK Norwegian Krone
  • SEK Swedish Krona
  • ZAR South African Rand
  • JPY Japanese Yen
  • HUF Hungarian Forint
  • PLN Polish Zloty
How do I send or receive money with my Caxton Red account?

You can send and receive money with any other Red account member using the mobile app. It’s as simple as scanning the QR code of the person you want to send money to, inputting the amount, and the money instantly moves from the sender’s card balance to the receiver.

How do I split a bill?

You can split a bill evenly between 2 or more of your Red account holder friends using the Caxton app. Use the split bill function in the app to enter the total amount to pay and the number of people. The app will calculate the amount that each other account holder owes you and the payment will be completed when they scan the QR code provided using their Caxton app.

Is there a maximum amount that I can send or receive?

No more than an equivalent of GBP 1000 can be sent in a single payment.

A total of GBP 5000 or equivalent can be sent during a 7-day period by one Red user. 

There are no restrictions on the amount that can be received. Available in app soon.

How do I get reward points?

Caxton will reward you for using your Red card in the UK. For every £1 spent on purchases you can earn 1 point on your Caxton Red account. Reward points can be accumulated on the first £1000 of UK spend per year. UK spend does not include withdrawing cash from ATMs.

What are my reward points worth?

Your points can be exchanged for one of the currencies available to load on your Caxton Red card. Every 100 points is worth £1 of currency.

When will my reward points be added to my balance?

On a weekly basis, the points for the previous 7 days spend will be added to your balance. Points already on the balance can be exchanged into currency at any time.

How do I manage my reward points?

When logging onto your account select ‘My Points’ where you will be able to view your balance.

How do I refer a friend?

Invite others to join Caxton Red and earn cashback on both your cards. You’ll find your individual referral code by logging into your account on the app or web and selecting ‘Refer a Friend’. Either invite friends direct from your account by entering their email address or share your unique referral code with them. Your friend just needs to use this code when they apply for a Red account.

How much do I receive for a referral?

Both you and your friend will each receive a £10 reward.

When do I receive my reward?

You and your friend will receive the £10 reward 14 days after your friend successfully applies for a Caxton Red account. Before this the reward will show as pending under ‘Refer a Friend’.

How many people can I refer?

Refer a friend is limited to 50 referrals per Red member. However, if you are looking to refer more friends, please contact us on 0333 123 1812 regarding our partnership program.

Can I see a list of previous referrals?

Yes, log into your account to view a referral’s list. Here you will be able to view the names of those who have used your referral code, the status of the referral and whether the reward has been applied to your account.

What does purchase protection cover me for?

Purchase protection will cover you for any items purchased using your Caxton Red card that is stolen or damaged within the first 90 days from the purchase date.

How much am I covered for?

You can claim up to the following amounts:

  • £1500 per claim
  • £3000 per incident
  • £5000 per cardholder per annum
  • The excess on each claim is £50
What does event cancellation cover me for?

If you purchase event tickets over £30 through recognised ticket agents using your Caxton Red card, you can claim up to £100 per ticket if you are unable to attend due to injury, sickness or death, or if the event is cancelled.

How do I make a claim for either Purchase Protection or Event Cancellation?

If you need to make a claim, call +44 (0) 28 9037 1441 during office hours of 09:00 to 17:00hrs and quote your registered Caxton email address. Outside normal working hours, email [email protected] and request a claim form or call back during office hours.  It’s always best to first check the policy wording and the relevant section(s), terms, conditions and exclusions, to ensure that what you are intending to claim for is covered.  Full terms and conditions are provided below.

How do I get a free additional card?

You can order a free secondary card once you've logged into your account on the web. Under ‘My Currency Cards’ you will see a button for Secondary Cards. Once you have ordered it, the card will be sent to the address registered on the account and arrive in the post within 5 days.

What are the travel extras and how can I access them?

You can access a whole host of travel extras including airport lounges, resort transfers, discounted airport parking, car hire and hotels. You’ll find these on your Caxton mobile app as ‘Red Member Extras’ under the ‘More’ tab.  

What is Caxton Plus?

Caxton Plus provides global insurance and emergency assistance exclusively for Caxton cardholders. We have two types of cover – individual and family, both are 5 star Defaqto rated and discounted for Red account holders. Available in app soon.

How do I apply for Caxton Plus?

You can apply for Caxton Plus by logging into your account on the website and purchasing it in the same way you top up your Caxton Red card.

What is the Buy Back Guarantee?

We’ll buy back your unused currency at the same rate you bought it for on loads over £300. That way, if the exchange rate moves against you, you won't lose out. As a Caxton Red member we’re giving this to you at no extra cost, but Terms and Conditions do apply. Currently only available when loading your card online.

What if I want to exchange more than £25k?

We can still help. Speak to one of our advisors on 0333 123 1815

Is it free to use for both cash withdrawals and general spending?

Yes, Caxton will not charge anything for using your Red card for payments in hotels, restaurants, shops and pretty much anywhere you spend. We also don’t charge for ATM withdrawals, but some ATM provides may impose their own fee. See our top tips for using your card sensibly.

How do I order cash?

You can order over 50 currencies delivered straight to your door, Monday to Friday, and free of charge for amounts over £750. Simply log into your account and choose the “Cash Delivery” option. Saturday delivery is available at £1.50.

Are there any charges for making next day payments?

There’s a £5 fee per overseas payment made and a maximum payment limit of £5,000 per day.

Can I speak to someone about making large overseas payments?

Absolutely, our customer services team can be reached on 0333 123 1812

How do I opt out of auto renewal or cancel my membership?

If you need to cancel your Caxton Red membership, please contact one of our advisors who can assist you on 0333 123 1812. As a result of cancelling, you may need to pay a sum equal to the remainder of the membership.

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Caxton Red Terms and Conditions

See details here
*A fair usage policy is in place for UK ATM withdrawals. Caxton do not charge ATM fees however some ATM providers may do so.
**£5 fee per overseas payment made and a maximum payment limit of £5,000 per day.
***Average cost savings annually of Caxton Red vs using your debit card abroad:

Average Use FX Costs

Caxton

Santander

Lloyds

NatWest

RBS

HSBC

Avg.

Extra spend calculation based on 20 card payments (purchases) of £100 each and 10 ATM transactions at £100 each outside the UK~

Free

 £127.40

 £114.70

 £102.50

 £102.50

 £82.50

 £105.92

Fees and charges

Caxton

Santander

Lloyds

NatWest

RBS

HSBC

Avg.

Transaction fee

Free

2.75%

2.99%

2.75%
Or £1 minimum

2.75%
Or £1 minimum

2.75%

2.80%

Transaction charge

Free

£1.25

 £0.50

 

 

 

0 - £1.25

ATM Fee*

Free

2.75%

2.99%

2.75%

2.75%

2.75%

2.80%

ATM charge*^

Free

1.5%
Or £1.99 minimum

£1.50

2%
(minimum £2, maximum £5)

2%
(minimum £2, maximum £5)

Free

£1.50

 

These terms and conditions apply to Your Caxton Red account. You should read them carefully before accepting them. You Accept them by either ticking the box “I confirm that I have read, understood and agree to the Caxton FX limited Red account terms and conditions” or by using the service following a verbal application process.

Caxton Red account provides both a prepaid currency card and an international payments facility within one innovative account, together with a number of other product features. You will therefore need to refer to the following links to review both the Red Card Terms and Conditions and the Red Payments Terms and Conditions

Red Card T&Cs

Red IP T&Cs

Your Caxton Red account offers a number of other great features

Reward Points

You will earn Reward Points every time you spend in Sterling, in the UK, either in store or online. Cash withdrawals either at ATMs and over the counter are exempt.

Reward Points will be earnt on the first £1000 of UK spending per year starting from the date that your account is opened.

One point will be accrued for every pound spent and will be worth the equivalent of one pence GBP.

Redemption of reward points will be available initially against a foreign currency load to your Caxton Red card charged at our standard margin and subject to a minimum load of £10.

Purchase protection insurance

Your Caxton Red account offers purchase protection and event cancellation cover in the circumstances set out in the link below which contains abbreviated details of the extent of coverage and the limitations that apply:

Purchase Protection Abbreviated Terms

Peer to Peer

Your Caxton Red account allows You to send or receive payments to other Caxton Red holders using the app.

Transactions are initiated when the receiver inputs the details including amount and currency in to the app. This generates a QR code which You then scan from within the Caxton Red account app. If You have funds available, in the specified currency, You will be given the option to authorise the transaction.

A transaction will be considered authorised when You confirm Your decision to authorise the transaction. The funds will be transferred to the receiver’s Caxton Red account immediately. You will also receive an e-mail to confirm the transaction.

Due to the immediate nature of Peer to Peer Payments it is not possible to recall the payment without the agreement of the Receiving Caxton Red account holder. You should contact us if that becomes the case.

Transactions using the Peer to Peer facility are limited to sending a maximum of £5000 per transaction and sending no more than £5000 in any one week.

Your use of the Peer to Peer payment facility can be withdrawn by Us at any time. If this is the case We will try and explain why, however this may not always be possible subject to certain legal restrictions. 

Fees and Limits

Your Caxton Red account is provided subject to a fee of £5 per month, payable monthly, or an annual fee of £55 payable when You open your account.   

Your Caxton Red account provides You with the first £25,000 of foreign exchange per annum with no fees or mark-up. Further loads over and above this figure will be subject to our standard exchange rates.  

Individual International Payments are limited to a maximum size of £5000 per transaction.

Renewal and Cancellation

Your Caxton Red account will be renewed automatically every year unless You advise us otherwise. You will be informed in the month prior to Your renewal falling due. The annual fee will be deducted from Your registered debit card on the renewal date.

If You decide that You do not want Your Caxton Red account within 14 days of opening, You will need to contact us. You will receive a full refund of the Annual fees You have paid.

If You wish to close Your Caxton Red account after the 14 days has elapsed, You will need to contact us. You may be eligible for a partial refund of Your annual fee based upon Your usage of Your Caxton Red account to the date of closure.