Choose the currency you want then load it directly onto your Caxton FX card.
You can transfer money to the card using the Caxton FX mobile app. Visit the mobile app page for more details.
Load your card via your online account 24 hours a day 7 days a week.
Call one of our friendly team on 0207 201 0526 and we can do it for you.
Fee-free purchases overseas. Withdraw cash at overseas ATMs without charge*
Accepted at over 35 million outlets worldwide, displaying the MasterCard sign - in a store or online
The Caxton FX card is 'chip & PIN' secure.
*Caxton FX does not charge a fee for overseas ATM withdrawals. When you use an ATM overseas, the ATM owner may charge you a fee. This is not Caxton FX charging you, it's the ATM owner.
**The difference between the fixed 2.49% exchange rate and the prevailing interbank rate will appear on your billing statement.
It could mean the relevant amount is blocked on your card and it can take up to 30 days for the block to be removed. This includes hotels, car hire, bicycle hire and deposits of all kinds. Use any other card for the security deposit and your Caxton FX card when the actual payment is required.
When using your prepaid card to pay for goods, you may get the choice of paying in either euros /dollars or in sterling - always choose the local currency. Why? Because retailers and ATMs may give you the choice and you might think that paying in sterling saves you money. It doesn't. If you pay in sterling the retailer converts your payment at their exchange rate and you lose out. This is called Dynamic Currency Conversion (DCC) and could catch you out. Remember to check the screen before authorising transactions. If the value is shown in pounds - ask that it is changed!
For security reasons your Caxton FX card will not work at automated petrol stations. We recommend that you avoid using them or you use an alternative card to settle the bill.
Caxton FX prepaid cards require a merchant to seek authorisation before they provide the goods or services. The majority of European toll roads and bridges do not seek an authorisation and therefore you can't use your Caxton FX currency card at most toll booths.
Check your balance online or using the Caxton FX app, 24 hours a day. You are unable to check your balance at an ATM.
Caxton FX does not charge a fee for overseas ATM withdrawals. When you use an ATM overseas, the ATM owner may charge you a fee. This is not Caxton FX charging you, it's the ATM owner. For example, many ATMs in Thailand will charge for an ATM withdrawal, usually 150 Thai Baht (about £3), regardless of the amount you withdraw. A large number of banks in the US will also charge, but they normally inform you of this before letting you proceed. Unfortunately, if the ATM owner chooses to charge for a withdrawal, there is nothing we can do to prevent or refund this charge as it is not levied by Caxton FX.
You can change your PIN at most UK cash machines. But don't leave it until you're away - overseas cash machines won't allow you to do this. Some UK ATMs may tell you that you will be charged for this service - you won't be.
It might be obvious, but look after your card - you might lose some or all of the funds on it if the card is lost. A good back-up plan is to take a secondary card and leave it in the hotel safe. That way, if your card does get lost or stolen, you can block it and use your back-up.
The card expiry month, is shown on your currency card under, 'expires end'. Your card will always expire on the last working day of the month.
Although the below values are displayed in GBP, if your card is loaded in a different currency, your card will be charged in that currency.
|FEES & CHARGES||GBP|
|Card purchase and Annual Fee||Free|
|Secondary Card purchase (applied to the card balance)||5.00|
|Load and reload||Free|
|Point of sale transaction - international||Free|
|Point of sale transaction - domestic||1.50|
|ATM transaction - international||Free|
|ATM transaction - domestic||1.50|
|Over the counter cash - international||4.50 plus 2% of withdrawal amount|
|Over the counter cash - domestic||4.50 plus 2% of withdrawal amount|
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
|Available balance enquiry - ATM||0.3|
|Available balance enquiry - online||Free|
|Card replacement fee - damaged/lost/stolen||5.00|
|Redemption processing fee||1.50|
*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.
|Maximum single load||6,500.00|
|Maximum total available balance||6,500.00|
|Maximum number of loads per day||2|
|Maximum load amount per year||50,000.00|
|Maximum number of point of sale Transactions per 24-hour period||20|
|Maximum number of ATM withdrawals per 24-hour period||2|
|Maximum value of single ATM withdrawal||300|
*Caxton FX are no longer issuing Visa cards.
|FEES & CHARGES||Global Traveller||Europe Traveller||Dollar Traveller|
|Secondary Card purchase (applied to the card balance)||£5.00||€7.50||$10.00|
|Load and reload||Free||Free||Free|
|Point of sale transaction - international||Free||Free||Free|
|Point of sale transaction - domestic||£1.50||€1.75||$2.00|
|ATM transaction - international||Free||Free||Free|
|ATM transaction - domestic||£1.50||€1.75||$2.00|
|Over the counter cash - international||£4.50 plus 2% of withdrawal amount||€6.50 plus 2% of withdrawal amount||$8.00 plus 2% of withdrawal amount|
|Over the counter cash - domestic||£4.50||€6.50||$8.00|
|FX mark-up where a Transaction is performed in a currency different from the currency of the card||2.75%||2.75%||2.75%|
|Available balance enquiry - online||Free||Free||Free|
|Available balance enquiry - via SMS||Free||Free||Free|
|Card replacement fee - damaged/lost/stolen||£5.00||€7.50||$10.00|
|Redemption processing fee||£1.50||€2.00||$3.00|
|Investigation fee||Up to £50 (see section 9)|
*Calls are typically charged at between 1p and 12p per minute depending on the time of day for landline customers, plus a call set-up fee. Calls from mobile phones generally cost between 5p and 40p per minute.
|LIMITS||Global Traveller||Europe Traveller||Dollar Traveller|
|Maximum initial load||£500||€750||$1,000|
|Maximum single load||£5,000||€7,500||$10,000|
|Maximum total available balance||£5,000||€7,500||$10,000|
|Maximum number of loads per day||2||2||2|
|Maximum load amount per year||£40,000||€50,000||$60,000|
|Maximum number of point of sale Transactions per 24-hour period||20||20||20|
|Maximum value of point of sale Transactions per 24-hour period||£5,000||€7,500||$10,000|
|Maximum number of ATM withdrawals per 24-hour period||2||2||2|
|Maximum value of ATM withdrawal per 24-hour period||£300||€500||$750|
|Maximum point of sale limit over 4 days||£15,000||€18,000||$30,000|
|Maximum value of single ATM withdrawal||£300||€500||$750|
|Maximum number of ATM withdrawals over 4 days||5||5||5|
|Maximum value of ATM withdrawal over 4 days||£1,200||€2,000||$3,000|