How the card works

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Loading the card

Choose the currency you want then load it directly onto your Caxton FX card.

Via the app

You can transfer money to the card using the Caxton FX mobile app. Visit the mobile app page for more details.

Using an online account

Load your card via your online account 24 hours a day 7 days a week.

Give us a call

Call one of our friendly team on 0207 201 0526 and we can do it for you.

Using your card

Spend Globally fee-free.

Fee-free purchases overseas. Withdraw cash at overseas ATMs without charge*

Accepted worldwide

Accepted at over 35 million outlets worldwide, displaying the MasterCard sign - in a store or online

Security for peace of mind

The Caxton FX card is 'chip & PIN' secure.

*Caxton FX does not charge a fee for overseas ATM withdrawals. When you use an ATM overseas, the ATM owner may charge you a fee. This is not Caxton FX charging you, it's the ATM owner.

**The difference between the fixed 2.49% exchange rate and the prevailing interbank rate will appear on your billing statement.

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Top tips when using your prepaid currency card

What to look out for


  • Don't place a security deposit using your currency card

    It could mean the relevant amount is blocked on your card and it can take up to 30 days for the block to be removed. This includes hotels, car hire, bicycle hire and deposits of all kinds. Use any other card for the security deposit and your Caxton FX card when the actual payment is required.


  • Dynamic Currency Conversion (DCC) - don't pay in sterling!

    When using your prepaid card to pay for goods, you may get the choice of paying in either euros /dollars or in sterling - always choose the local currency. Why? Because retailers and ATMs may give you the choice and you might think that paying in sterling saves you money. It doesn't. If you pay in sterling the retailer converts your payment at their exchange rate and you lose out. This is called Dynamic Currency Conversion (DCC) and could catch you out. Remember to check the screen before authorising transactions. If the value is shown in pounds - ask that it is changed!


  • Your prepaid card will not work at automated petrol stations

    For security reasons your Caxton FX card will not work at automated petrol stations. We recommend that you avoid using them or you use an alternative card to settle the bill.


  • Avoid using your prepaid card at Toll booths

    Caxton FX prepaid cards require a merchant to seek authorisation before they provide the goods or services. The majority of European toll roads and bridges do not seek an authorisation and therefore you can't use your Caxton FX currency card at most toll booths.


  • Know Before You Go - staying safe and healthy abroad

Your common questions


  • Checking your balance

    Check your balance online or using the Caxton FX app, 24 hours a day. You are unable to check your balance at an ATM.


  • Overseas ATM fees and charges

    Caxton FX does not charge a fee for overseas ATM withdrawals. When you use an ATM overseas, the ATM owner may charge you a fee. This is not Caxton FX charging you, it's the ATM owner. For example, many ATMs in Thailand will charge for an ATM withdrawal, usually 150 Thai Baht (about £3), regardless of the amount you withdraw. A large number of banks in the US will also charge, but they normally inform you of this before letting you proceed. Unfortunately, if the ATM owner chooses to charge for a withdrawal, there is nothing we can do to prevent or refund this charge as it is not levied by Caxton FX.


  • Changing your PIN

    You can change your PIN at most UK cash machines. But don't leave it until you're away - overseas cash machines won't allow you to do this. Some UK ATMs may tell you that you will be charged for this service - you won't be.


  • Take a back up card, in case of emergencies

    It might be obvious, but look after your card - you might lose some or all of the funds on it if the card is lost. A good back-up plan is to take a secondary card and leave it in the hotel safe. That way, if your card does get lost or stolen, you can block it and use your back-up.


  • Cards expire at the end of the month

    The card expiry month, is shown on your currency card under, 'expires end'. Your card will always expire on the last working day of the month.

Currencies

  • GBP GB Pound
  • EUR Euro
  • CAD Canadian Dollar
  • CHF Swiss Franc
  • NZD New Zealand Dollar
  • HKD Hong Kong Dollar
  • DKK Danish Krone
  • ZAR South African Rand
  • USD US Dollar
  • AUD Australian Dollar
  • JPY Japanese Yen
  • SEK Swedish Krona
  • HUF Hungarian Forint
  • PLN Polish Zloty
  • NOK Norwegian Krone

 

MasterCard prepaid currency cards – fees, charges and limits

Fees, Charges & Limits in - GBP

FEES & CHARGES GBP
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 5.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 1.50
ATM transaction - international Free
ATM transaction - domestic 1.50
Over the counter cash - international 4.50 plus 2% of withdrawal amount
Over the counter cash - domestic 4.50 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - ATM 0.3
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 5.00
Redemption processing fee 1.50

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits GBP
Minimum load 100
Maximum single load 6,500.00
Maximum total available balance 6,500.00
Maximum number of loads per day 2
Maximum load amount per year 50,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 300

 

Fees, Charges & Limits in - EUR

FEES & CHARGES EUR
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 6.50
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 2.00
ATM transaction - international Free
ATM transaction - domestic 2.00
Over the counter cash - international 6.00 plus 2% of withdrawal amount
Over the counter cash - domestic 6.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 0.40
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 6.50
Redemption processing fee 2.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits EUR
Minimum load 150
Maximum single load 9,000.00
Maximum total available balance 9,000.00
Maximum number of loads per day 2
Maximum load amount per year 60,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 400

Fees, Charges & Limits in - USD

FEES & CHARGES USD
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 8.50
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 2.50
ATM transaction - international Free
ATM transaction - domestic 2.50
Over the counter cash - international 8.00 plus 2% of withdrawal amount
Over the counter cash - domestic 8.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 0.50
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 8.50
Redemption processing fee 2.50

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits USD
Minimum load 200
Maximum single load 9,500.00
Maximum total available balance 9,500.00
Maximum number of loads per day 2
Maximum load amount per year 90,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 500

 

Fees, Charges & Limits in - CHF

FEES & CHARGES CHF
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 7.75
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 2.50
ATM transaction - international Free
ATM transaction - domestic 2.50
Over the counter cash - international 7.00 plus 2% of withdrawal amount
Over the counter cash - domestic 7.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 0.50
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 7.75
Redemption processing fee 2.50

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits CHF
Minimum load 150.00
Maximum single load 9,500.00
Maximum total available balance 9,500.00
Maximum number of loads per day 2
Maximum load amount per year 60,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 500

 

Fees, Charges & Limits in - CAD

FEES & CHARGES CAD
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 10.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 3.00
ATM transaction - international Free
ATM transaction - domestic 3.00
Over the counter cash - international 9.00 plus 2% of withdrawal amount
Over the counter cash - domestic 9.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 0.60
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 10.00
Redemption processing fee 3.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits CAD
Minimum load 200.00
Maximum single load 12,000.00
Maximum total available balance 12,000.00
Maximum number of loads per day 2
Maximum load amount per year 90,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 600

 

Fees, Charges & Limits in - AUD

FEES & CHARGES AUD
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 10.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 3.00
ATM transaction - international Free
ATM transaction - domestic 3.00
Over the counter cash - international 9.00 plus 2% of withdrawal amount
Over the counter cash - domestic 9.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 0.60
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 10.00
Redemption processing fee 3.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits AUD
Minimum load 200.00
Maximum single load 12,000.00
Maximum total available balance 12,000.00
Maximum number of loads per day 2
Maximum load amount per year 90,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 600

 

Fees, Charges & Limits in - NZD

FEES & CHARGES NZD
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 10.50
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 3.00
ATM transaction - international Free
ATM transaction - domestic 3.00
Over the counter cash - international 10.00 plus 2% of withdrawal amount
Over the counter cash - domestic 10.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 0.60
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 10.50
Redemption processing fee 3.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits NZD
Minimum load 200.00
Maximum single load 12,000.00
Maximum total available balance 12,000.00
Maximum number of loads per day 2
Maximum load amount per year 90,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 700

 

Fees, Charges & Limits in - ZAR

FEES & CHARGES ZAR
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 100.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 30.00
ATM transaction - international Free
ATM transaction - domestic 30.00
Over the counter cash - international 90.00 plus 2% of withdrawal amount
Over the counter cash - domestic 90.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 2.00
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 100.00
Redemption processing fee 30.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits ZAR
Minimum load 2,000.00
Maximum single load 120,000.00
Maximum total available balance 120,000.00
Maximum number of loads per day 2
Maximum load amount per year 840,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 6000

 

Fees, Charges & Limits in - JPY

FEES & CHARGES JPY
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 900.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 270.00
ATM transaction - international Free
ATM transaction - domestic 270.00
Over the counter cash - international 800.00 plus 2% of withdrawal amount
Over the counter cash - domestic 800.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 55.00
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 900.00
Redemption processing fee 270.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits JPY
Minimum load 20,000.00
Maximum single load 1,200,000.00
Maximum total available balance 1,200,000.00
Maximum number of loads per day 2
Maximum load amount per year 8,400,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 54,000

 

Fees, Charges & Limits in - HKD

FEES & CHARGES HKD
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 75.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 25.00
ATM transaction - international Free
ATM transaction - domestic 25.00
Over the counter cash - international 70.00 plus 2% of withdrawal amount
Over the counter cash - domestic 70.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 4.50
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 75.00
Redemption processing fee 25.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits HKD
Minimum load 1,250.00
Maximum single load 75,000.00
Maximum total available balance 75,000.00
Maximum number of loads per day 2
Maximum load amount per year 600,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 4,500

 

Fees, Charges & Limits in - PLN

FEES & CHARGES PLN
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 30.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 10.00
ATM transaction - international Free
ATM transaction - domestic 10.00
Over the counter cash - international 30.00 plus 2% of withdrawal amount
Over the counter cash - domestic 30.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 2.00
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 30.00
Redemption processing fee 10.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits PLN
Minimum load 600.00
Maximum single load 35,000.00
Maximum total available balance 35,000.00
Maximum number of loads per day 2
Maximum load amount per year 270,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 1,800

 

Fees, Charges & Limits in - SEK

FEES & CHARGES SEK
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 60.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 20.00
ATM transaction - international Free
ATM transaction - domestic 20.00
Over the counter cash - international 55.00 plus 2% of withdrawal amount
Over the counter cash - domestic 55.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 4.00
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 60.00
Redemption processing fee 20.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits SEK
Minimum load 1,250.00
Maximum single load 80,000.00
Maximum total available balance 80,000.00
Maximum number of loads per day 2
Maximum load amount per year 540,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 3,600

 

Fees, Charges & Limits in - DKK

FEES & CHARGES DKK
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 50.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 15.00
ATM transaction - international Free
ATM transaction - domestic 15.00
Over the counter cash - international 45.00 plus 2% of withdrawal amount
Over the counter cash - domestic 45.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 3.00
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 50.00
Redemption processing fee 15.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits DKK
Minimum load 1,000.00
Maximum single load 65,000.00
Maximum total available balance 65,000.00
Maximum number of loads per day 2
Maximum load amount per year 450,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 3,000

 

Fees, Charges & Limits in - NOK

FEES & CHARGES NOK
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 60.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 20.00
ATM transaction - international Free
ATM transaction - domestic 20.00
Over the counter cash - international 55.00 plus 2% of withdrawal amount
Over the counter cash - domestic 55.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 4.00
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 60.00
Redemption processing fee 20.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits NOK
Minimum load 1,000.00
Maximum single load 75,000.00
Maximum total available balance 75,000.00
Maximum number of loads per day 2
Maximum load amount per year 480,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 3,600

 

Fees, Charges & Limits in - HUF

FEES & CHARGES HUF
Card purchase and Annual Fee Free
Secondary Card purchase (applied to the card balance) 2,000.00
Load and reload Free
Point of sale transaction - international Free
Point of sale transaction - domestic 600.00
ATM transaction - international Free
ATM transaction - domestic 600.00
Over the counter cash - international 1,800.00 plus 2% of withdrawal amount
Over the counter cash - domestic 1,800.00 plus 2% of withdrawal amount
FX mark-up where a Transaction is performed in a currency different from the
currencies available on the card
2.49%
Available balance enquiry - online Free
Available balance enquiry - ATM 120.00
Available balance enquiry - online Free
PIN reminder* Free
Card renewal Free
Card replacement fee - damaged/lost/stolen 2,000.00
Redemption processing fee 600.00

*PIN reminder is only available online on your account or on the app. Please note that the PIN displayed on your account or on the app is the PIN that was originally issued with the card. If you change your PIN at an ATM, your online account and app will still show the original PIN, not the new one.

Limits HUF
Minimum load 40,000.00
Maximum single load 2,600,000.00
Maximum total available balance 2,600,000.00
Maximum number of loads per day 2
Maximum load amount per year 18,000,000.00
Maximum number of point of sale Transactions per 24-hour period 20
Maximum number of ATM withdrawals per 24-hour period 2
Maximum value of single ATM withdrawal 120,000.00

 

Visa prepaid currency cards – fees, charges and limits

Fees & Charges

Fees & Charges

FEES & CHARGES Global Traveller Europe Traveller Dollar Traveller
Card purchase Free Free Free
Secondary Card purchase (applied to the card balance) £5.00 €7.50 $10.00
Load and reload Free Free Free
Point of sale transaction - international Free Free Free
Point of sale transaction - domestic £1.50 €1.75 $2.00
ATM transaction - international Free Free Free
ATM transaction - domestic £1.50 €1.75 $2.00
Over the counter cash - international £4.50 plus 2% of withdrawal amount €6.50 plus 2% of withdrawal amount $8.00 plus 2% of withdrawal amount
Over the counter cash - domestic £4.50 €6.50 $8.00
FX mark-up where a Transaction is performed in a currency different from the currency of the card 2.75% 2.75% 2.75%
Available balance enquiry - online Free Free Free
Available balance enquiry - via SMS Free Free Free
PIN reminder* Free Free Free
Card renewal Free Free Free
Card replacement fee - damaged/lost/stolen £5.00 €7.50 $10.00
Redemption processing fee £1.50 €2.00 $3.00
Investigation fee Up to £50 (see section 9)

*Calls are typically charged at between 1p and 12p per minute depending on the time of day for landline customers, plus a call set-up fee. Calls from mobile phones generally cost between 5p and 40p per minute.

Card Limits

Card Limits

LIMITS Global Traveller Europe Traveller Dollar Traveller
Minimum load £100 €150 $200
Maximum initial load £500 €750 $1,000
Maximum single load £5,000 €7,500 $10,000
Maximum total available balance £5,000 €7,500 $10,000
Maximum number of loads per day 2 2 2
Maximum load amount per year £40,000 €50,000 $60,000
Maximum number of point of sale Transactions per 24-hour period 20 20 20
Maximum value of point of sale Transactions per 24-hour period £5,000 €7,500 $10,000
Maximum number of ATM withdrawals per 24-hour period 2 2 2
Maximum value of ATM withdrawal per 24-hour period £300 €500 $750
Maximum point of sale limit over 4 days £15,000 €18,000 $30,000
Maximum value of single ATM withdrawal £300 €500 $750
Maximum number of ATM withdrawals over 4 days 5 5 5
Maximum value of ATM withdrawal over 4 days £1,200 €2,000 $3,000

 

Great company, excellent product

 My Caxton FX card has been invaluable. It's a fantastic thing to have on your travels. 

John Talbot, Caxton FX cardholder

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