From time to time we may need to update this policy. If the change is material, we will let you know by placing a notice on our website.
"Personal Data" is any personal information which relates to a living individual who can be identified from that data. You agree that the Personal Data which you supply to us will be true, complete and accurate in all respects, and you agree to notify us immediately of any changes to that Data.
“Sensitive Data” is information which relates to an individual’s racial or ethnic origin, sexuality, health status, political beliefs, union membership or criminal background. We will not ask you for any sensitive data. Occasionally we may come in to possession of sensitive data which is acquired from searches of open source information and databases.
We will deal with your Personal Data in compliance with the applicable Data Protection regulations. Please note this applies only to Caxton FX Limited and subsidiary companies, not to other companies or organisations’ websites to which we link. Caxton FX is not responsible for the content, or the privacy practices employed by other sites.
We will collect and process Personal Data for the purposes of providing our foreign exchange services to you and the other purposes mentioned below. Personal Data may also be processed by other organisations on our behalf for the purpose of providing Caxton FX services to you. The use of information will remain under the control of Caxton FX at all times. We work hard to ensure that we only partner with organisations that apply the same high standards to data protection as we do. It may be necessary for your Personal Information to be processed outside the European Union.
Once you are a registered client, we will hold Personal Information relating to the transactions you enter into with us. We may disclose Personal Information to a party to the transaction, but only to assist your transaction, subject to your approval.
We use your personal data to monitor the transactions of our clients for a number of reasons including crime prevention and market research as well as to understand how we can improve our products and services and to ensure that we properly segregate our client’s funds from our own money.
When you call us we may monitor or record your calls to confirm your instructions or for training and regulatory purposes. To view or correct your Personal Data, you can write to us at Portland House, Bressenden Place, London SW1E 5BH. A fee may be payable, in certain circumstances, for viewing Personal Information and we will respond within one month.
For us to provide you with any of our services it is necessary for us to disclose your Personal Data to third parties with which we work. We will always do so in in good faith and for the following purposes, for example:
We do not allow the third parties we work with to use or share your data for any purposes other than what has already been agreed and stated above.
We take the security of your personal data very seriously. We operate a strict information security policy that is updated periodically to reflect current best practice. In addition to this the following approaches are also applied:
We will respect all the rights that you have under applicable Data Protection regulations. Where appropriate to do so, we will correct, amend or delete your personal data.
Specifically, we will honour your following rights:
To update your marketing preferences please go to the Preference Centre by logging into your account. Under the “My Details” tab, select your Communication Preferences and update the options for what you would like to receive from us.
Why are cookies essential to how customers use the Caxton FX website?
Please note that none of the cookies used on our website collects personally identifiable information about you.
Why you should keep cookies switched on
We would like you to keep cookies activated on your device during your visits to our website because, without cookies enabled, we cannot guarantee that the website, and your experience whilst visiting it, will be as good as we intend it to be.
At Caxton FX, we use two types of cookie on this website:
How to control and delete cookies
If you wish to restrict or block the cookies which are set by us, you can do so by editing your browser settings. The ‘Help’ function within your browser should tell you how to do so.
If you require further detail or have any questions about this policy, please contact us using the details below
E-mail: [email protected]
Post: The Data Protection Officer
Caxton FX Ltd
30 St Mary Axe,
EC3A 8BF, UK